This means that if your Spotify email address is the same as your Google email address this will not work. Instead, you will be prompted to log in with your email address and password instead. Spotify is an app within the Garmin Connect IQ ecosystem, which you can find via the smartphone app. Head to the app and choose the More tab and then Connect IQ Store. In there, search for Spotify. On the Amazon Alexa app on your mobile device: Tap the three lines menu on the top left Settings Music & Podcasts. Find Spotify in the list and click Enable to Use. In the authorization screen, double check that you're trying to log in with the correct Spotify account and click Agree. How to Use Spotify Device Passwords. If your Spotify account was set up through Facebook, you'll see a tab called Set device password on your Spotify account page. This allows you to choose a separate password that's required to use Spotify on other devices, like streaming systems and game consoles. Enter your Spotify username, or the email address that you used to register. We'll send you an email with your username and a link to reset your password. If you still need help, contact Spotify Support.
Our platform and user records are totally secure, but sometimes breaches on other services means someone else may log into your Spotify account.
Look out for:
- Your password not working anymore
- Your email address changing
- Playlists added or lost
- Recently Played looking wrong
- Music playing without your control
- Your subscription changing
- Another Facebook connecting to your account
- Emails about logins you don’t recognise
Rest assured, your financial and security details are never compromised.
Secure your account
First, reset your password
Open your reset link in a private/incognito window, and choose a strong password you haven't used before.
Change the password for any service associated with your account, such as your email address, Facebook, or Apple.
Tip:Check the security of your Facebook.
Then, sign out everywhere
Log in to your account page, scroll down, and select SIGN OUT EVERYWHERE.
Lost anything?
We can help secure and restore anything lost on your account.
Tip: Prepare a screenshot of your Spotify receipt or bank statement - we may need it for security (make sure it doesn’t show your full credit card number, expiration date, or 3-digit code).
'Though I sure my device has connected to WiFi, I get a message that saying I'm in offline mode on Spotify. Any advice?'
Normally, all Spotify users can play music from Spotify once they have connected to WiFi, however some subscribers complain that they receive a message indicating no internet connection from Spotify when they successfully connect to WiFi. If you are also annoyed with that problem, you can totally try below solutions to fix it.
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Part 1. How to Solve Spotify Says Offline Issue
Solution 1. Re-login to Spotify
Though you don't know why Spotify saying offline happens, you can try to re-login to Spotify at first.
#1. On Desktop:
Click in the top-right corner or the screen and select 'Log Out', then enter your ID and password to back in again.
#2. On Web Player:
Click on your profile at the bottom of the left side menu and select 'LOG OUT', then back in by entering your ID and password.
#3. On Mobile and Tablet:
Tap Home > Your Library > Settings and scroll to the bottom, then tap 'Log out' and back in.
Solution 2. Check the Network and Firewall
If you can't solve your problem after trying solution 1, then you can try to check the network and firewall as your firewall - the software might wrongly thinks that Spotify likely pose a threat to your computer. Therefore, try the below solution.
On Windows:
Step 1: First click on Change Settings.
Step 2: Then tick the box next to Spotify.
Step 3: At last, click on OK.
On Mac:
Step 1: Click on Firewall option to open it.
Step 2: Click on lock icon in the bottom-left corner of the screen. You might be asked to enter your administrator username and password.
Step 3: Click on Advanced to bring up a firewall security dialog box and click on + icon below Block All Incoming Connections.
Step 4: Select Spotify from the Browse dialog box and click on Add.
Solution 3. Check if VPN is Correctly Connected
As Spotify might be not available for your country or region, so that you need to access to Spotify with VPN. If so, you should check if VPN is correctly connected. To do that, you can try to see if you can browse through some limited webpages that can't be access to without VPN connection. If the VPN is incorrectly connected, then you are supposed to see what happen to your VPN.
Solution 4. Make Sure You've Turned Off Offline Mode
When you turn on Offline mode, you can have access to tracks that you mark as available in Offline mode, but it might result in Spotify saying no internet connection when you connect to WiFi, so if you have turned on Offline mode on Spotify, then you should follow below guides to turn off Offline mode.
#1. On iPhone:
Tap Settings button, then swipe the Offline Mode switch to Off position in the Settings screen.
#2. On Android:
Go to More > Settings, then disable the Offline Mode in the Settings screen.
Solution 5. Reinstall Spotify
Reinstalling might be helpful for fixing many common issues you are experiencing. So for those who have a problem that Spotify says in offline, you can try to reinstall Spotify on your computer or portable devices.
On Mac:
Step 1: Click on Spotify in the menu bar and then Quit Spotify.
Step 2: Open Finder and then click on Go > Library in the menu bar.
Step 3: Open Caches and then delete the com.spotify.Client folder and click on the back arrow.
Step 4: Open Application Support and delete the Spotify folder. After that, download and install Spotify.
On Windows:
Step 1: Close Spotify and go to the Control Panel.
Step 2: Click on Programs and Features and select Spotify in the list.
Step 3: Then click on uninstall and follow the instructions on the screen.
Step 4: Download and install Spotify.
On iPhone:
Step 1: On the home screen, tap and hold Spotify app icon until it shakes.
Step 2: Tap the X symbol on the icon to uninstall Spotify.
Step 3 Open the App Store, then search for and install the Spotify Music app.
If Spotify keeps saying 'Offline' even when you are connected to WiFi, you can try the above five solutions to solve your problem.
However, the best solution is to download music from Spotify so that you can enjoy Spotify tracks whether you have an internet connection or not. The following part will show you how to download Spotify songs for offline playback without using Premium.
Part 2. How to Listen to Spotify Offline without Premium
Even if you are Spotify Free subscribers, you can download Spotify for offline playback, but you need to download TuneFab Spotify Music Converter on your computer. It is an efficient Spotify DRM removal which enables you to download Spotify tracks without payment and convert them to common formats such as MP3, M4A, WAV and FLAC.
Step 1. Download and Install TuneFab Spotify Music Converter
Download TuneFab Spotify Music Converter by clicking on either of below download buttons, then install it on your computer.
Step 2. Drag Songs from Spotify
Click on 'Add Files', then drag tracks from Spotify or copy and paste relevant links to the search bar to add Spotify tracks to the program.
Step 3. Click 'Add' to Add Songs
Click at 'Add' button to add selected Spotify tracks to the conversion list.
Step 4. Start Converting
Then click on 'Convert' button on the menu bar to start downloading Spotify songs to PC. After you download all songs from Spotify, you can listen to the music on any device online or offline.
Spotify Not Working On Pc
When you find Spotify says no internet connection, then try the above five solutions to fix your problem. If you have another efficient method, welcome to share it with us. To avoid that happen, you had better download Spotify with TuneFab Spotify Music Converter so that you can play Spotify anytime and anywhere.